Privacy Policy – ijj1 Online Betting Platform Pakistan

1.Introduction

This Privacy Policy explains how ijj1 ("the Platform", "we", "us" or "our") collects, uses, stores and protects the personal information of players who register and use the ijj1 online betting and gaming platform, including the website and mobile app.

By creating an account on ijj1, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal information as described here. This policy applies to all registered players and to visitors who browse the platform without registering.

ijj1 is an online betting and gaming platform designed for adult users in Pakistan. All financial transactions on the platform are conducted in PKR. We work with Pakistani payment providers including JazzCash, Easypaisa and Raast to process deposits and withdrawals, and your payment data is handled in accordance with the security standards required by those providers.

This Privacy Policy should be read alongside our Terms and Conditions. Where there is any conflict between the two documents regarding data handling, this Privacy Policy takes precedence.

2.Information We Collect

We collect personal information from you in several ways — directly when you provide it, automatically when you use the platform, and from third parties when necessary to verify your identity or prevent fraud.

Category	Examples	How Collected
Identity Data	Full name, date of birth, CNIC or identity document details	Provided by you during registration or verification
Contact Data	Mobile number, email address, city or region	Provided by you during registration
Financial Data	JazzCash/Easypaisa wallet number, bank account or card details, transaction history in PKR	Provided when making deposits or withdrawal requests
Account Activity	Bets placed, games played, login times, session duration, promotions claimed	Automatically recorded during platform use
Device & Technical Data	IP address, device type, operating system, browser type, app version	Automatically collected via cookies and server logs
Communications Data	Support chat transcripts, emails and any other messages sent to ijj1	Collected when you contact the support team

We do not collect sensitive personal categories of data such as racial or ethnic origin, political opinions, religious beliefs or biometric data beyond what is required for identity verification purposes.

3.How We Use Your Data

The personal information ijj1 collects is used for the following purposes:

• Account management: Creating and maintaining your player account, verifying your identity, managing your settings and processing your login credentials securely.
• Transaction processing: Processing PKR deposits via JazzCash, Easypaisa, Raast and bank transfer, and handling withdrawal requests to your registered payment method.
• Customer support: Responding to your queries, resolving account issues and communicating with you about your account status.
• Fraud prevention and security: Monitoring for suspicious account activity, verifying that payment methods are owned by the account holder and preventing money laundering or account takeover.
• Responsible gaming: Monitoring account activity patterns to identify signs of problem gambling behaviour and applying responsible gaming tools where appropriate.
• Platform improvement: Using aggregated, anonymised analytics to understand how players use the platform and improve features, navigation and performance.
• Marketing communications: Sending you information about promotions, bonuses and offers on ijj1, including cricket and PSL-related offers, where you have opted in to receive such communications. You can opt out at any time.
• Legal and compliance: Retaining records as required to comply with applicable legal and regulatory obligations.

4.Legal Basis for Processing

We process your personal data on one or more of the following legal bases:

• Contract performance: Processing is necessary to deliver the services you signed up for — running your account, processing bets and handling PKR transactions.
• Legitimate interests: We have a legitimate interest in preventing fraud, maintaining platform security and improving our services, provided those interests do not override your privacy rights.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so on the basis of your consent, which you may withdraw at any time.
• Legal obligation: Some data is retained because we are required to do so under applicable laws, including anti-money laundering and record-keeping requirements.

5.Sharing Your Data

ijj1 does not sell, rent or trade your personal information to any third party for their own marketing purposes. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely.

• Payment processors: JazzCash, Easypaisa, Raast and bank partners receive only the transaction data needed to process your PKR deposits and withdrawals. They operate under their own privacy and security standards.
• Identity verification providers: Where we use third-party services to verify your identity or confirm document authenticity, we share the minimum data necessary for that verification.
• Fraud prevention and security services: We may share device and activity data with fraud detection providers to protect the platform and all players from fraudulent activity.
• Game studios and content providers: Slot and live casino game providers may receive anonymised session data necessary to deliver their games. They do not receive your name, contact details or payment information.
• Legal and regulatory requirements: We may disclose personal information if required to do so by law, court order or in response to a legitimate request from an authority. We will only disclose the minimum information required.

All third parties with whom we share personal data are required to implement appropriate technical and organisational security measures and to use the data only for the purpose for which it was shared.

6.Payment Data

ijj1 processes all financial transactions in PKR through trusted Pakistani payment channels. The security of your payment data is a priority and the following practices apply:

• Full payment card numbers are never stored on ijj1 servers. Card transactions are processed through a certified payment gateway that handles and encrypts card data directly.
• JazzCash and Easypaisa wallet numbers are stored only in encrypted form and used solely for processing your transactions.
• Bank account details provided for Raast or bank transfer withdrawals are stored securely and used only to process withdrawal requests to your own account.
• Transaction records — amounts, dates, payment methods and reference numbers — are retained as part of your account history and for compliance purposes.
• You must only use payment methods registered in your own name. Using a third-party payment method is a breach of our Terms and Conditions and may trigger an account review.

7.Data Retention

We retain your personal information for as long as your account is active and for a period after closure as required by our legal and compliance obligations. The general principles we follow are:

• Active account data is retained for the duration of your account and updated whenever you provide new information.
• Transaction and betting records are retained for a minimum period after account closure to comply with financial record-keeping requirements.
• Identity verification documents are retained for the period required by applicable anti-money laundering obligations.
• Support communications are retained for a reasonable period to allow us to resolve follow-up queries and maintain service continuity.
• Where data is no longer required for any legitimate purpose, it is securely deleted or anonymised so it can no longer be linked back to you.

If you request deletion of your account and personal data, we will action that request promptly for data that we are not legally required to retain. Data subject to legal retention obligations will be kept for the required period and then deleted.

8.Cookies & Analytics

ijj1 uses cookies and similar tracking technologies to keep the platform running smoothly, understand how it is being used and — where you have consented — to personalise your experience.

Cookie Type	Purpose	Can Be Disabled?
Essential Cookies	Keep you logged in, maintain session security, remember language preferences and enable core platform functionality	No — required for the platform to function
Analytics Cookies	Anonymised data on which pages are visited, how long sessions last and which features are used most — helps us improve the platform	Yes — can be disabled via cookie settings
Preference Cookies	Remember your display preferences, sport or game category selections and other optional personalisation settings	Yes — can be disabled via cookie settings

We do not use third-party advertising cookies or tracking pixels that share your data with external advertising networks. Analytics data collected is aggregated and does not identify you personally.

You can manage your cookie preferences at any time through the cookie settings panel available on the platform. Please note that disabling analytics or preference cookies will not affect your ability to use the core betting and gaming features of ijj1.

9.Security Measures

We take the security of your personal data seriously and have implemented a range of technical and organisational measures to protect it against unauthorised access, loss or misuse.

• Encryption in transit: All data exchanged between your browser or app and ijj1 servers is encrypted using TLS (Transport Layer Security).
• Encryption at rest: Sensitive data stored on our servers — including identity documents and payment details — is encrypted at the database level.
• Access controls: Internal access to player personal data is restricted to staff who need it to carry out their role. All internal access is logged and monitored.
• Two-factor authentication: Players are encouraged to enable two-factor authentication on their accounts to add an additional layer of security beyond their password.
• Fraud monitoring: Automated systems monitor account activity and flag unusual patterns — such as logins from unfamiliar devices or locations — for review.
• Incident response: In the unlikely event of a data security incident that affects your personal information, we will notify affected users promptly and take immediate steps to contain and resolve the issue.

10.Your Rights

As a registered player on ijj1 you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team through live chat or by email.

• Right of access: You can request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe.
• Right to correction: If any personal data we hold is inaccurate or out of date, you can ask us to correct it. For certain data — such as your registered name or date of birth — you may be required to provide supporting documentation.
• Right to deletion: You can request that we delete your personal data. We will action this for data we are not legally required to retain. See the Data Retention section for more detail.
• Right to restrict processing: In certain circumstances you can ask us to limit how we use your data while a dispute or query is being resolved.
• Right to object to marketing: You can opt out of receiving promotional communications at any time through your account notification settings or by contacting support.
• Right to data portability: You can ask for your personal data to be provided to you in a structured, commonly used format so you can transfer it if you wish.

We aim to respond to all data rights requests promptly. We may need to verify your identity before acting on a request to ensure we do not disclose data to the wrong person.

11.Minors

ijj1 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is conducted as part of the registration and account verification process, and any account found to belong to a person under 18 will be immediately closed.

If you believe a minor has registered on ijj1, please contact the support team immediately. Any personal data belonging to a minor that comes to our attention will be deleted without delay.

Parents and guardians are encouraged to make use of parental control tools available on their devices and mobile networks to prevent minors from accessing online betting platforms.

12.Changes to This Policy

ijj1 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we handle your personal data, we will notify registered players via the contact details held on their account prior to the changes taking effect. Continued use of the platform after notification of changes constitutes acceptance of the revised policy.

We encourage you to check back on this page periodically so you are always aware of our current privacy practices.

13.Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way we handle your personal data, please get in touch with the ijj1 support team:

• Live Chat: Available 24/7 through the chat widget on the platform — the fastest way to get a response.
• Email: [email protected] (plain text — not a clickable link)
• FAQ: The FAQ page covers common questions about accounts, data and security.

We take all privacy queries seriously and aim to respond to every enquiry within a reasonable timeframe. For data access, correction or deletion requests, please have your registered mobile number ready so the team can verify your identity promptly.